Guest Experience

As a member of our Guest Experience team, you are the face of the Burke Williams brand and a cornerstone of the guests’ entire experience – from their first impression to the last. You have the power to create lasting experiences through excellent customer service and transformative services that help our guests prioritize regular self-care. The right candidates will take pride in this noble task and rise to the challenge of making each guest’s visit better than their last. 

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Bring Your Touch

Your thoughtfulness and unique style of service is truly valued. We encourage your individuality through:

    • Flexibility to define your own standard of excellence in presentation and service for our guests  
    • Opportunities to identify and craft uniquely memorable experiences for spa guests
    • Rewarding individuals and teams for high performance and creative solutions 
    • Inclusivity with a culture of openness and transparency 
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Cultivate Your Talent

You bring ease and joy to our guests, and you deserve to be taken care of too! We are proud to offer our Guest Experience agents:

    • Top-tier compensation, incentives, and bonuses with paid vacation* and sick days 
    • Generous health and wellness benefits with medical, dental, vision, 401K, massages, spa treatments, and chiropractic care for part-time as well as full-time employees
    • Stress-free shift coverage and flexible scheduling with the ability to work at multiple locations
    • Advancement through developmental coaching, paid training, and the opportunity for annual raises
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Transform Your Career

Your journey at Burke Williams is important to us. We have created a space for you to:

    • Grow and be rewarded through employee-only perks, free products, promotions, and more
    • Connect with a community of new and experienced Guest Experience agents 
    • Benefit from compassionate leaders who have been in your shoes and grown from your role
    • Trust that your safety and well-being are our top priority

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Prioritize Your Safety

Your safety is always a top priority, along with your mental and physical well-being. We keep you safe through:

    • Support of safe work environments and exceptional industry-leading standards
    • Encouragement of open, respectful dialogue amongst all colleagues and leaders
    • Dedication to continue innovating and improving safety and well-being for all employees
    • Commitment to your health and safety with our extensive cleaning protocols including extra sanitizing and disinfecting measures

*Paid vacation subject to minimum qualifying guidelines.

 



 

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